Total Customer Satisfaction: Lessons from 50 European Companies with top Quality Service

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Total Customer Satisfaction: Lessons from 50 European Companies with top Quality Service

Statement of Responsibility

Author(s)

Horovitz, Jacques - Personal Name

Edition

Call Number

658.812 HOR t

ISBN/ISSN

0-273-03447-2

Subject(s)

MANAJEMEN PENJUALAN

Classification

658.812

Series Title

GMD

Text

Language

Inggris

Publisher

Pitman Publishing

Publishing Year

1992

Publishing Place

London, UK

Collation

xviii, 456 hlm.:Ilus.; 25 cm

Specific Detail Info

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