Achieving Excellence Through Customer Service: Unggul Bersaing Melalui Layanan Pelanggan

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Achieving Excellence Through Customer Service: Unggul Bersaing Melalui Layanan Pelanggan

Statement of Responsibility

Author(s)

TSCHOHL, JOHN - Personal Name

Edition

Call Number

658.812 TSC a

ISBN/ISSN

979-686-997-7

Subject(s)

MANAJEMEN
CUSTOMER SERVICE

Classification

658.812

Series Title

GMD

Text

Language

Indonesia

Publisher

Gramedia Pustaka Utama

Publishing Year

2003

Publishing Place

Jakarta

Collation

xiv, 454 hal, 23 cm

Specific Detail Info

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