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Perpustakaan Sekolah Tinggi Ilmu Komunikasi dan Sekretari Tarakanita
Kompleks Billy & Moon Pondok Kelapa Jakarta, Indonesia
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31
from your keywords:
Subject :
"CUSTOMER"
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Strategic customer care: an evolutionary approach to increasing customer value and profitability
Author(s)
: Brown, Stanley A. -
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Customer Service and support: implementing effective strategies
Author(s)
: Armistead, Collin G. -
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Stakeholder Matter: a new paradigm for strategy in society
Author(s)
: Sachs, Sybille -
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Skripsi s1 Eksekutif : Pengaruh Brand Image " Murah Itu IM3" Terhadap Customer Loyalty Mahasiswa S1 Eksekutif Program Studi Ilmu Komunikasi Stiks Tarakanita
Author(s)
: Sinaga, Andana Vivi Novrina -
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Achieving Excellence Through Customer Service: Unggul Bersaing Melalui Layanan Pelanggan
Author(s)
: TSCHOHL, JOHN -
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Meningkatkan Jumlah dan Mutu Pelanggan
Author(s)
: SUTOJO, SISWANTO -
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Model matriks konsumen untuk menciptakan superior customer value.
Author(s)
: DURIANTO, DARMADI - SITINJAK, TONY -
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Complete Idiot's Guide to Winning Customer Loyalty: Panduan lengkap untuk meraih kesetiaan pelanggan
Author(s)
: RAPHEL, MURRAY - RAPHEL, NEIL -
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One hundred one ways to boots customer satifafaction : 101 Cara meningkatkan kepuasan pelanggan
Author(s)
: FOSTER, TIMOTHY R.V. -
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Etika Customer Service
Author(s)
: KASMIR -
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Budaya Pelayanan Publik
Author(s)
: BASUKI, JOHANES -
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Kaizen strategies for customer care ( kepedulian pada pelanggan )
Author(s)
: WELLINGTON, PATRICIA -
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Kepuasan Pelanggan. pengukuran dan penganalisian dengan SPSS
Author(s)
: ARITONANG R, LERBIN R -
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Service Management; mewujudkan layanan prima
Author(s)
: TJIPTONO, FANDY -
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Service, Quality & Satisfaction, ed.1
Author(s)
: TJIPTONO, FANDY -
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Winning Back Upset Customer: Melayani Pelanggan Kecewa
Author(s)
: MORGAN,REBECCA L -
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Customer Service : a Practical Approach ***
Author(s)
: HARRIS, ELAINE K. -
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Hug Your Customers : Cara terbukti mempersonalisasikan penjualan dan meraih hasil menakjubkan.
Author(s)
: MITCHELL, JACK -
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Customer Care Excellence : cara untuk mencapai customer focus
Author(s)
: COOK, SARAH -
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Prinsip-Prinsip Total Quality Service
Author(s)
: TJIPTONO, FANDY -
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Customer Satisfaction; cara praktis membangun hubungan yang menguntungkan dengan pelanggan
Author(s)
: SCOTT, DRU -
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Quality : Sustaining customer service
Author(s)
: TAYLOR, LYNDA KING -
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Prinsip - Prinsip Total Quality Service (TQS)
Author(s)
: TJIPTONO, FANDY -
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Customer service and support : Layanan dan dukungan kepada pelanggan
Author(s)
: ARMISTEAD, COLIN G & CLARK, GRAHAM -
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Fifty (50) ideas to keep your customers
Author(s)
: TIMM, PAUL R. -
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Service Excellent & Customer Satisfaction : ajang wacana dan kiat- kiat penting bagi keberhasilan pebisnis
Author(s)
: SENTANA, ASO -
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Call center success: Melayani pelanggan secara profesional melalui call center
Author(s)
: FINCH, LLOYD C. -
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Pelayanan Pelanggan yang sempurna yang lebih dahulu harus anda benahi : Perfect Customer Care
Author(s)
: JOHNS, TED -
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Great Customer Service: Melayani Dari Hati
Author(s)
: MURDOKO, E. WIDIJO HARI -
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Secrets of Customer Relationship Management ; Rahasia Manajemen Hubungan Pelanggan
Author(s)
: Barner, James G -
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Customer Service Great Ideas Inspiration ; Stratefi Customer Service Perusahaan-Perusahaan Dunia dalam Melayani dan Memenangkan Hati Konsumen
Author(s)
: MC GEE, FRANK - ROBERT, BIRGITHA -
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