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Perpustakaan Sekolah Tinggi Ilmu Komunikasi dan Sekretari Tarakanita
Kompleks Billy & Moon Pondok Kelapa Jakarta, Indonesia
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Subject :
"CUSTOMER RELATIONS"
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Stakeholder Matter: a new paradigm for strategy in society
Author(s)
: Sachs, Sybille -
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Complete Idiot's Guide to Winning Customer Loyalty: Panduan lengkap untuk meraih kesetiaan pelanggan
Author(s)
: RAPHEL, MURRAY - RAPHEL, NEIL -
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One hundred one ways to boots customer satifafaction : 101 Cara meningkatkan kepuasan pelanggan
Author(s)
: FOSTER, TIMOTHY R.V. -
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Kepuasan Pelanggan. pengukuran dan penganalisian dengan SPSS
Author(s)
: ARITONANG R, LERBIN R -
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Winning Back Upset Customer: Melayani Pelanggan Kecewa
Author(s)
: MORGAN,REBECCA L -
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Hug Your Customers : Cara terbukti mempersonalisasikan penjualan dan meraih hasil menakjubkan.
Author(s)
: MITCHELL, JACK -
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Customer Satisfaction; cara praktis membangun hubungan yang menguntungkan dengan pelanggan
Author(s)
: SCOTT, DRU -
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Prinsip - Prinsip Total Quality Service (TQS)
Author(s)
: TJIPTONO, FANDY -
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Fifty (50) ideas to keep your customers
Author(s)
: TIMM, PAUL R. -
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