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Perpustakaan Sekolah Tinggi Ilmu Komunikasi dan Sekretari Tarakanita
Kompleks Billy & Moon Pondok Kelapa Jakarta, Indonesia
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Service managemen: mewujudkan layanan prima ed.3
Author(s)
: TJIPTONO, FANDY -
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Service management: mewujudkan layanan prima ed.2
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: TJIPTONO, FANDY -
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Hospitality In Motion : state of the art in service management
Author(s)
: PETERS, JAN HENDRIK -
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