Service Management; mewujudkan layanan prima

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Service Management; mewujudkan layanan prima

Statement of Responsibility

Author(s)

TJIPTONO, FANDY - Personal Name

Edition

Call Number

658.812 TJI s

ISBN/ISSN

978-979-29-0509-0

Subject(s)

CUSTOMER SERVICE

Classification

658.812

Series Title

GMD

Text

Language

Indonesia

Publisher

Andi

Publishing Year

2008

Publishing Place

Yogyakarta

Collation

xii, 233 hlm.; Ilus; 28 cm

Specific Detail Info

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