Service management: mewujudkan layanan prima ed.2

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Service management: mewujudkan layanan prima ed.2

Statement of Responsibility

Author(s)

TJIPTONO, FANDY - Personal Name

Edition

edisi 2

Call Number

658.812 TJI s

ISBN/ISSN

978-979-29-3046-7

Subject(s)

SERVICE MANAGEMENT

Classification

658.812

Series Title

GMD

Text

Language

Indonesia

Publisher

Andi

Publishing Year

2012

Publishing Place

Yogyakarta

Collation

xvi, 422 hlm.; ilus.; 23 cm

Specific Detail Info

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